1Introduction
Trading Bots Pro ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By using Trading Bots Pro, you consent to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use our services.
2Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, and password when you create an account
- Waitlist Information: Name, email, trading account size, broker preference, and strategy interests
- Payment Information: Billing address and payment details (processed securely through our payment processor)
- Brokerage API Credentials: API keys and secrets required to connect to your brokerage account
- Communications: Information you provide when contacting support or providing feedback
2.2 Information Collected Automatically
- Usage Data: Pages visited, features used, time spent on site, and interaction patterns
- Device Information: Browser type, operating system, device type, and screen resolution
- Log Data: IP address, access times, and referring URLs
- Trading Activity: Trades executed, performance metrics, and configuration settings
2.3 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and remember your preferences. You can control cookies through your browser settings.
3How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Execute automated trades on your behalf according to your settings
- Process payments and manage your subscription
- Send you service-related communications and updates
- Provide customer support and respond to inquiries
- Improve and develop new features
- Analyze usage patterns and optimize performance
- Detect and prevent fraud or security issues
- Comply with legal obligations
4How We Protect Your Information
We implement robust security measures to protect your information:
- Encryption: API credentials are encrypted using AES-256-GCM encryption at rest
- Secure Transmission: All data is transmitted over HTTPS/TLS
- Access Controls: Strict access controls limit who can access sensitive data
- Regular Audits: We regularly review and update our security practices
- Secure Infrastructure: Our servers are hosted in secure, monitored facilities
While we strive to protect your information, no method of transmission or storage is 100% secure. You use our services at your own risk.
5Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
5.1 Service Providers
We share information with third-party service providers who assist us in operating our service, including:
- Payment processors (for subscription billing)
- Cloud hosting providers
- Analytics providers
- Email service providers
- Google (Google Sheets and Apps Script), which stores waitlist sign-ups and sends waitlist emails on our behalf
- Google (YouTube API Services), which we use to publish videos to our own YouTube channel (see Section 12)
5.2 Brokerage Integration
Your API credentials are used solely to connect to your brokerage account and execute trades. We transmit necessary information to your broker to facilitate trading.
5.3 Legal Requirements
We may disclose information if required by law, regulation, legal process, or governmental request.
5.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
6Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. Specifically:
| Data Type | Retention Period |
|---|---|
| Account Information | Duration of account + 2 years |
| API Credentials | Deleted within 30 days of account closure |
| Trading History | Duration of account + 7 years (regulatory compliance) |
| Payment Records | 7 years (tax/legal requirements) |
| Waitlist Information | Until you unsubscribe or 2 years of inactivity |
7Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Portability: Request your data in a portable format
- Opt-Out: Unsubscribe from marketing communications at any time
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at support@tradingbotspro.com.
8California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information held by businesses
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising your CCPA rights
9International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to the United States and other countries where we operate.
10Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.
11Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
12YouTube API Services
Trading Bots Pro uses YouTube API Services to publish our videos to our own YouTube channel and to read view counts for our own videos. By using features that use YouTube API Services, you also agree to the Google Privacy Policy: http://www.google.com/policies/privacy.
12.1 What We Access and Store
Through YouTube API Services we access only our own YouTube channel: the sign-in authorization for that channel (stored encrypted), the videos, titles and descriptions we upload, and view counts and similar statistics for our own videos. We do not access, collect or store data from any other YouTube channel or user.
12.2 How We Use and Share It
We use this information only to publish our videos and to see how they perform. We do not sell it or share it with any third party. It is not used for advertising, and no third party serves content or advertisements through these features.
12.3 Deleting Your Data
You can ask us to delete any data we have stored through YouTube API Services by emailing support@tradingbotspro.com. We will delete it within 7 days. Deleting data from our systems does not affect any data stored by YouTube; to delete content on YouTube, use YouTube itself.
12.4 Revoking Access
In addition to our deletion process above, you can revoke our access to your Google account at any time through the Google security settings page: https://security.google.com/settings/security/permissions. When access is revoked, we delete the related data we have stored within 7 days of a revocation made through our service, and within 30 days of a revocation made on that page.
12.5 Questions
For privacy questions or complaints about our use of YouTube API Services, contact support@tradingbotspro.com.
13Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
14Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: support@tradingbotspro.com
We will respond to your inquiry within a reasonable timeframe.